Last Updated: July 10, 2026
1. Introduction
Welcome to Winpoint Pet (“Winpoint”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.winpointpet.com (the “Website”), contact us, request product information, submit inquiries, or use our services.
Winpoint specializes in the research, development, manufacturing, and supply of smart pet products, including smart self-cleaning litter boxes, automatic pet feeders, wet food feeders, pet water fountains, and other intelligent pet care solutions. We provide OEM and ODM services for global distributors, wholesalers, retailers, and brand partners.
By accessing or using our Website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
2.1 Information You Provide to Us
When you contact us, request a quotation, submit an inquiry, cooperate with us, or place an order, we may collect:
- Name
- Company name
- Job title
- Email address
- Phone number
- Shipping address
- Billing information
- Country or region
- Product requirements
- Order details
- OEM/ODM project information
- Any other information you voluntarily provide
This information helps us respond to inquiries, provide quotations, develop customized solutions, and support business cooperation.
2.2 Automatically Collected Information
When you visit our Website, we may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Website pages visited
- Visit duration
- Referral source
- Cookies and similar technologies
We use this information to improve website performance, analyze visitor behavior, and optimize our online services.
2.3 Smart Product Information
For certain smart pet products that connect with mobile applications or cloud services, information may be collected through product operation, including:
- Device information
- Connection status
- Product usage data
- App-related settings
- Device performance information
Such information is used to provide product functions, improve user experience, maintain product performance, and develop better smart pet solutions.
3. How We Use Your Information
We may use your information for the following purposes:
- Responding to inquiries and quotation requests
- Providing product information and technical support
- Processing business cooperation requests
- Providing OEM/ODM services
- Managing orders and shipments
- Improving our products and services
- Communicating product updates and business information
- Preventing fraud or unauthorized activities
- Complying with applicable laws and regulations
We do not use personal information for purposes unrelated to the services we provide.
4. Sharing Your Information
We may share your information with trusted third parties only when necessary, including:
Service Providers
We may work with third-party providers that support:
- Website hosting
- Analytics services
- Payment processing
- Logistics services
- Customer communication tools
- Cloud services for smart product functions
These providers are only permitted to process information necessary to provide their services.
Legal Requirements
We may disclose information if required by law, regulation, legal process, or governmental request.
We do not sell, rent, or trade your personal information to third parties.
5. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyze website traffic
- Understand visitor behavior
- Improve marketing performance
You may disable cookies through your browser settings. However, some website functions may not work properly after disabling cookies.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
However, no Internet transmission or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security of your information.
7. International Data Transfer
As a global supplier serving customers worldwide, your information may be processed or stored in countries where Winpoint, our partners, or service providers operate.
By using our Website, you acknowledge that your information may be transferred internationally in accordance with applicable privacy laws.
8. Your Rights
Depending on your location and applicable laws, you may have rights to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent for certain processing activities
- Object to certain uses of your information
To exercise these rights, please contact us.
9. Children’s Privacy
Our Website and services are intended for business customers and adult users.
We do not knowingly collect personal information from children under the age required by applicable laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Company: Winpoint Pet
Website:https://www.winpointpet.com
Email: sales01@winopet.com
